Contact us
Have questions about your U-Pass? The Office of Ancillary Services team is here to help! We can be reached Monday to Friday, 8:30 a.m. to 4:30 p.m.
Email us at upass@ontariotechu.ca. We will respond to your email within 1 to 2 business days.
To avoid any delays, please include the following in your message:
- Your first and last name.
- Your Banner ID number (100XXXXXX).
Note: Response times may be longer during peak periods (i.e. fall and winter semester start).
If you have questions concerning OneFare, please contact PRESTO customer support at 1-877-378-6123 for assistance.
